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The Gentle Leader

by Gregg Thompson

James Kavanaugh once suggested that there are “those too gentle to live among the wolves”. I hope this is no longer true in today’s organizations. I believe that the “wolves” have had their day and need to make way for a new breed of manager: The Gentle Leader. Today we need those special leaders who can create a real sense of community and commitment in our organizations. Leaders who see their role as one that serves the greater good, as one that puts the interests of others first, as one that creates places where the lowest of the low are treated with dignity and respect. Leaders who can galvanize people around an idea that stirs their deepest passions. Leaders who believe that position, privilege and wealth is earned only in service of others. Men and women who use words like compassion, sacrifice and forgiveness…and mean them. Leaders who understand kindness and tolerance because these elements are evident in all of their decisions and actions. Leaders who have remarkable faith in others and draw their strength from this faith.

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Gentle Leadership

I can't help but wonder if your call for the arrival of gentle leadership isn't some wishful thinking. Given the economic destruction that has occurred over the past year and the apparent long slog back to substantial growth (jobs and income), won't there be incredible pressure on managers to deliver economic succes first and perhaps only? Managers may not have the luxury of focussing on compassion, sacrifice and forgiveness. Even their team members may feel that the current need is to be ruthlessly focused on winning the business competition their firm is engaged in. Compassion says we will restrain our growth to allow a weaker competitor to survive. A severe debt burden brought about by collapsing home values can be offset by significant bonuses from winning at work.

When the chips are down, the focus is on "what's in it for me?" In fact, that is almost always the focus. The current economy just reinforces how tough it will continue to be for a Gentle Leader to succeed.

Ian MacRae

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